Privacy Policy

Personal Information

We collect information that you provide directly to us, including your name, email address, phone number, shipping address, payment information, and any other information you choose to provide when creating an account, making a purchase, or contacting our support team.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Service Provision

We use your information to process and fulfill your orders, manage your account, communicate with you about your orders and account, and provide customer support.

Improvement and Personalization

We use your information to improve our services, personalize your shopping experience, recommend products you might like, and understand how you use our website.

Marketing and Communications

With your consent, we may send you promotional emails, newsletters, and other marketing communications. You can opt out of these communications at any time.

Legal Compliance

We may use your information to comply with legal obligations, respond to legal requests, protect our rights and the rights of others, and prevent fraud or other illegal activities.

Vendors and Service Providers

We share your information with vendors whose products you purchase and with third-party service providers who perform services on our behalf, such as payment processing, shipping, and data analytics.

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

With Your Consent

We may share your information with third parties when you have given us your consent to do so.

Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Access and Update

You can access and update your personal information at any time by logging into your account and visiting your profile settings.

Opt-Out

You can opt out of receiving marketing communications from us by following the unsubscribe instructions in our emails or by contacting us directly.

Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Data Deletion

You can request deletion of your personal information by contacting us. We will honor your request subject to our legal obligations to retain certain information.

Age Restrictions

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

Policy Updates

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Privacy Inquiries

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

• Email: privacy@abaymart.et
• Phone: +251 11 123 4567
• Address: 123 Business Street, Addis Ababa, Ethiopia